This Privacy Policy explains how Agrolog collects, uses, stores, protects, and shares information when you use the Agrolog website, mobile application, connected agricultural devices, and related services.
We respect the privacy of our customers and users and aim to collect only the information reasonably necessary to provide, secure, support, and improve Agrolog services.
Who we are
Agrolog provides digital agriculture services including weather monitoring, agricultural risk analysis, disease forecasting, treatment management, alerts, connected-device services, and related tools.
Company
Smarter Farm LLC
Company ID
405724907
Website
Privacy contact
Scope of this Privacy Policy
This Privacy Policy applies to personal information processed through:
- the Agrolog website and web platform;
- the Agrolog mobile application;
- Agrolog customer accounts;
- Agrolog weather stations and other connected agricultural devices;
- customer support, billing, and service communications;
- other Agrolog services that refer to this Privacy Policy.
Information we collect
The information we process depends on which Agrolog services you use.
Account information
This may include your name, email address, telephone number, company or farm name, account credentials, and information associated with your Agrolog account.
Service and subscription information
We may process information about your subscription, activated services, devices associated with your account, invoices, payment status, and service history.
Weather station and sensor data
Connected Agrolog devices may transmit agricultural and environmental measurements such as temperature, humidity, rainfall, and other sensor or device status information.
Support communications
If you contact us, we may retain the information you provide and our correspondence in order to answer your request and provide support.
Technical service information
Our servers and service infrastructure may process technical information necessary to authenticate requests, maintain sessions, provide services, protect accounts, diagnose technical problems, and maintain system security.
Notification information
If notifications are enabled, the mobile app uses a push-notification registration token so that notifications and service alerts can be delivered to the app.
How we use information
We use information where reasonably necessary to provide and operate Agrolog services. This includes:
- creating, authenticating, and maintaining user accounts;
- providing weather-station monitoring and dashboards;
- calculating and displaying agricultural indicators, forecasts, alerts, and decision-support information;
- providing disease-risk, weather, treatment, temperature, frost, sunburn, and other available Agrolog services;
- delivering push notifications and important service alerts;
- managing subscriptions, devices, invoices, and customer accounts;
- responding to support requests;
- maintaining the security, integrity, availability, and reliability of our systems;
- preventing misuse, unauthorized access, or fraud;
- complying with applicable legal and regulatory obligations.
Agrolog mobile app and push notifications
The Agrolog mobile application provides access to Agrolog services and may deliver notifications related to your account, connected devices, agricultural conditions, or service alerts.
Firebase Cloud Messaging
The Agrolog mobile application uses Firebase Cloud Messaging (FCM), a service provided by Google, to deliver push notifications. A push-notification registration token is generated or provided for notification delivery and may be processed by Google/Firebase and Agrolog for this purpose.
Device location
The current Agrolog mobile application does not request access to your device's precise or approximate location.
The app may store limited information locally on your device, such as authentication information, language preferences, and notification information required for the app to function.
You can control notification permission through your device's operating-system settings.
Farm, weather station, and sensor data
Agrolog services rely on data generated by connected agricultural devices and information associated with your farm, vineyard, cellar, or other monitored environment.
Depending on the services and equipment you use, this may include environmental measurements, device status, configuration information, and agricultural data required to calculate indicators and provide alerts.
We use this information to provide the Agrolog services associated with your account, including monitoring, visualization, calculations, forecasts, alerts, historical analysis, and technical support.
Confidentiality of customer data
We treat customer farm, vineyard, device, and sensor data as confidential business information and do not sell it to third parties.
How we share information
We do not sell personal information.
We may share or make information available to service providers where this is reasonably necessary to operate Agrolog. These may include providers supporting:
- cloud hosting and infrastructure;
- push-notification delivery;
- email or other service communications;
- payment processing;
- technical infrastructure, security, and support.
These providers may process information only to the extent required to provide their services to us and according to their applicable contractual and privacy obligations.
We may also disclose information where required by applicable law, regulation, court order, or a lawful request from a competent authority, or where reasonably necessary to protect the rights, security, or property of Agrolog, our customers, or others.
Data storage and security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures include, where appropriate, authenticated access to services, access controls, secure network communications, HTTPS encryption for web traffic, and measures intended to protect our infrastructure and customer accounts.
No internet-connected system can be guaranteed to be completely secure. We therefore continually work to maintain and improve the security and reliability of Agrolog services.
Data retention and deletion
We retain personal information and service data for as long as reasonably necessary to provide Agrolog services, maintain customer accounts and service history, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.
You may request deletion of personal information associated with your account by contacting us at info@agrolog.ge .
Where deletion is requested, we will delete or anonymize information where reasonably possible and where we are not required to retain it for legal, accounting, security, contractual, or other legitimate purposes.
Your privacy rights and choices
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
- request information about personal data we process about you;
- request access to your personal information;
- request correction of inaccurate or incomplete information;
- request deletion of information where applicable;
- object to or request restriction of certain processing where applicable;
- withdraw consent where processing is based on consent;
- control mobile notification permissions through your device settings.
To make a privacy-related request, contact info@agrolog.ge . We may need to verify your identity before completing certain requests.
Children's privacy
Agrolog is a professional agricultural service and is not directed to children.
We do not knowingly collect personal information from children through the Agrolog service. If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
International processing and service providers
Agrolog customers may use our services from different countries, and some of our technology and service providers may process information in countries other than the country where you are located.
Where information is processed internationally, we take reasonable steps to use service providers and arrangements appropriate for the services being provided and applicable data-protection requirements.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Agrolog services, technology, legal requirements, or our data-processing practices.
When we update the policy, we will publish the revised version on this page and update the Last updated date shown above.
We encourage users to review this page periodically.
Contact us about privacy
If you have questions about this Privacy Policy, want to exercise a privacy right, or want to request access, correction, or deletion of personal information, please contact us:
Phone
Company
Smarter Farm LLC
Website
Questions about your privacy?
Contact Agrolog if you have questions about how your information is handled or would like to make a privacy request.